Privacy Policy
This is plain-English explanation of what we collect, why, how long we keep it, and your rights. We've kept it short because we genuinely don't collect much.
- We don't store your engineering work. Your inputs and calculation results never persist on our servers.
- We collect emails only if you join our waitlist. You can unsubscribe any time.
- We use essential cookies only. No tracking pixels, no third-party analytics, no advertising cookies.
- We don't sell your data. Ever.
- You have rights to access, correct, and delete any data we hold about you. Email us.
1Who we are
DENOVA Tools ("DENOVA", "we", "us", "our") operates the website at denovatools.com and the engineering calculators offered on it.
We are based in Melbourne, Victoria, Australia. We are the data controller for personal information collected through our service.
For any privacy matter, contact admin@denovatools.com.
2What we are launching
During our soft-launch period, DENOVA offers free engineering calculators — Quick Calculators and DENOVA Lite. These tools do not require an account, sign-in, or payment. You can use them directly in your browser.
We also offer an email waitlist for users who want to be notified when DENOVA Pro launches. Joining the waitlist is optional.
This Privacy Policy covers both: using the calculators, and joining the waitlist.
3What we do NOT collect
DENOVA is intentionally architected so that your engineering work never persists on our servers. Specifically, we do not collect, store, log, or retain:
- The building geometry, dimensions, or design you analyse
- The climate data, occupancy, U-values, or system parameters you enter
- The calculated results, loads, sizing values, or methodology outputs
- The contents of any JSON, CSV, or PDF files you export
- Any project identifiers, client names, or notes you enter
Your engineering work travels through our calculation engine and returns to your browser as results. It is not written to any database, log file, or backup. You download your work to your local machine or your own cloud storage — never to our servers.
4What we do collect
If you join our waitlist:
- Your email address (so we can notify you at launch)
- The product tier you're interested in (Lite or Pro)
- The timestamp of your sign-up
When you visit denovatools.com:
- Standard server request information (IP address, browser type, referrer, page requested, timestamp) — kept for 30 days for operational security
- A theme preference cookie (
dn-theme) — stored in your browser only, never sent to us
If you submit a form (e.g. waitlist sign-up):
- A Cloudflare Turnstile token — to verify you're not a bot, then immediately discarded
That's the complete list. We do not use Google Analytics, Meta Pixel, behavioural tracking, advertising cookies, or third-party fingerprinting.
5Why we collect what we collect
For users in the European Union, United Kingdom, and other jurisdictions requiring a stated lawful basis under data protection law:
| What | Why | Legal basis (GDPR) |
|---|---|---|
| Email (waitlist) | Notify you at launch as you requested | Consent (Art. 6(1)(a)) |
| Server request logs | Operational security, abuse prevention | Legitimate interest (Art. 6(1)(f)) |
| Bot-protection token | Prevent automated abuse of forms | Legitimate interest (Art. 6(1)(f)) |
You can withdraw consent for email communications at any time by unsubscribing or emailing admin@denovatools.com.
6Who we share with
We share only what is necessary, only with the following service providers:
| Provider | Purpose | What is shared |
|---|---|---|
| Cloudflare | Hosting, security, bot protection | IP address, request metadata |
| Loops | Email waitlist delivery | Your email address, list membership |
We have data processing agreements with these providers. We do not sell, rent, trade, or share your personal information for marketing or advertising.
We may disclose information if required by law, by court order, or to protect our rights or the safety of others.
7How long we keep data
| Data | Retention |
|---|---|
| Engineering inputs and outputs | Zero — never stored |
| Waitlist email | Until you unsubscribe |
| Server request logs | 30 days |
| Bot-protection tokens | Discarded immediately after verification |
| Support correspondence | 3 years after last contact |
8International data transfers
DENOVA is operated from Australia. Our service providers (Cloudflare, Loops) operate global infrastructure, which means your data may be processed in jurisdictions including Australia, the United States, and the European Union.
Where transfers occur from the EU or UK, we rely on Standard Contractual Clauses approved by the European Commission, and on our providers' own privacy certifications where applicable (such as the EU-US Data Privacy Framework).
9Your rights
Depending on your location, you may have some or all of the following rights:
- Access — get a copy of personal information we hold about you
- Correction — correct any inaccurate information
- Deletion — request deletion of your data
- Restriction — limit how we use your data
- Portability — receive your data in a portable format
- Objection — object to processing based on legitimate interest
- Withdraw consent — for consent-based processing (e.g. marketing emails)
- Complain to your data protection authority if we don't resolve your concern
To exercise any of these rights, email admin@denovatools.com. We will respond within 30 days, or sooner where law requires.
Australia: Office of the Australian Information Commissioner — oaic.gov.au
EU: Your local Data Protection Authority — edpb.europa.eu
UK: Information Commissioner's Office — ico.org.uk
Other jurisdictions: Your local privacy regulator.
10Cookies in detail
We use only strictly necessary cookies. We do not use marketing, advertising, analytics, or third-party tracking cookies.
| Cookie | Purpose | Set by |
|---|---|---|
dn-theme | Remember your dark/light mode preference | denovatools.com |
| Turnstile | Bot protection on forms | Cloudflare |
You can disable cookies in your browser settings, but the site may not function correctly.
11Children
DENOVA is intended for professional engineers and design professionals. It is not designed for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us at admin@denovatools.com and we will delete it.
12Security
We protect data we hold with:
- TLS encryption for all data in transit (denovatools.com is HTTPS-only)
- Cloudflare's enterprise-grade DDoS protection and Web Application Firewall
- Strictly limited internal access to data on a need-to-know basis
If a data breach occurs that materially affects your data, we will notify you and the relevant regulator as required by applicable law.
13Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will always reflect the current version.
For material changes, we will notify waitlist subscribers by email. Continued use of DENOVA after a change indicates acceptance of the updated policy.
14Contact
For all privacy matters — questions, requests, or complaints — email admin@denovatools.com.
DENOVA Tools
Melbourne, Victoria, Australia